Payments, Shipping & Returns – Everything You Need to Know
Payments
Payment For the convenience of all those who wish to purchase from our store, the www.rologia-kaloustian.gr we offer the following payment methods:
1. With your credit card. The charge on your credit card will be the starting day of the sending of products.
The www.rologia-kaloustian.gr has taken all necessary measures for the security of your transactions through your credit card.
2. By Bank Deposit accounts:
| BANK | ACC. NUMBER | IBAN | NAME |
| EUROBANK | 0026.0204.25.0200763211 | GR5402602040000250200763211 | ΑΛΕΞΑΝΔΡΟΣ & ΑΡΤΕΜΙΟΣ ΚΑΛΟΥΣΤΙΑΝ Ο.Ε. |
| NATIONAL | 72047012082 | GR9201107200000072047012082 | ΑΛΕΞΑΝΔΡΟΣ & ΑΡΤΕΜΙΟΣ ΚΑΛΟΥΣΤΙΑΝ Ο.Ε. |
| ALPHA BANK | - | GR3601402040204002002001010 | ΑΛΕΞΑΝΔΡΟΣ & ΑΡΤΕΜΙΟΣ ΚΑΛΟΥΣΤΙΑΝ Ο.Ε. |
Method - Time - Cost of shipping
For shipments in Greece and Cyprus the transportation is free if the amount of your order is more than 30€. For orders less than 30€ there will be a charge of 3€. Shipments to countries of Europe Union there will be charged by 10,00€ and all the other countries out of European Union will be charged by 20,00€.
Product Returns
If you wish to return the product you purchased from our online store, you may do so within 14 days since the day you received it
You may return the product purchased to any KALOUSTIAN store or send it to our store located at 12 Kolokotroni, Syntagma. Buyers that wish to return products are charged with the return shipping cost. For orders that have been charged with cash on delivery, the cash on delivery amount is not refunded.
Once the product has been returned, we will refund your money within 14 days to your account.
As far as our customers abroad are conerned, the withdrawal process complies with their country's legislation.
Products to be returned must not have been used, besides being tried on as would be done in a physical store, and must be accompanied by the legal document (proof of purchase), the box, instructions for use, the warrantee of the official dealership as well as the gold guarantee KALOUSTIAN (if the product you purchased is accompanied by it)
Product returns are not to be accepted when watches with special features (such as SUUNTO Watches) are switched on, or when the product has been altered in some way (you have shortened the bracelet, intervened on the mechanism, scratched the case or the crystal etc.)